The new Southaven location is our first branch to launch the latest trend in banking! We installed two Interactive Teller Machines (ITMs) which replace the traditional drive thru window and combine an ATM with the personal service of a bank teller.  interactive teller machine

The ITM has all the functions of an ATM, plus access to a Guaranty Bank teller through video chat.  ITM Live Teller hours are currently 8:00 a.m. – 5:00 p.m.  It will function as an ATM outside of the live Teller hours.

Got questions about ITMs?

  • How is the ITM different from an ATM?
    ITMs provide personal, face-to-face video interaction with a live bank teller.
  • How do I use the ITM?
    Simply touch the screen to talk to a live teller. There is also a text function for the hearing impaired or to provide more privacy in a transaction.
  • What kind of transactions can I do using the ITM?
    Almost anything you can do with a lobby teller, you can do at an ITM. That includes deposits, withdrawals, check cashing, account transfers, and loan payments!
  • Is it safe to conduct my bank transaction at the ITM?
    Yes, the ITM is just as safe as a lobby teller. As when using an ATM, be cautious of your surroundings.
  • Can the ITM process my business transaction?
    In most cases, yes. The ITM can handle business deposits and other transactions.
  • Can I use the ITM like an ATM?
    Yes. You will enter your PIN just like at an ATM. You will be connected to the teller only if you select the Chat or Text button.

ITM locations:

811 West Park Avenue, Greenwood

1433 Sunset Drive, Grenada

6030 Getwell Road, Southaven

Coming soon to 3430 Halls Ferry Road, Vicksburg